Jobs at Instructure

Build trusted relationships with high-value education accounts across BeNeLux and Central Europe. Align stakeholders on goals, recommend tailored solutions, drive product adoption and revenue retention, collaborate with sales on growth, gather feedback for product and engineering teams, and contribute to cross-functional customer experience initiatives.

Manage a portfolio of Tier 3 education-sector accounts across EMEA, building stakeholder relationships, driving product adoption, supporting retention and revenue growth, and partnering with Sales, Renewals, Product, Engineering, and Customer Success Managers. The role includes preparing reports, resolving escalations, creating digital customer resources, maintaining Salesforce and Gainsight data, documenting playbooks, and executing customer feedback initiatives. Fluency in Spanish and English and availability during European hours are required.

Manage and grow strategic higher-education accounts across the UK and Ireland. Develop client strategies, conduct needs analyses, create value propositions and proposals, manage enterprise SaaS sales engagements and public tenders, negotiate business terms, maintain pipeline forecasts, achieve quotas, and represent Instructure at industry events. The role requires consultative selling expertise, education-sector understanding, and approximately 30% travel.

Qualify new sales opportunities by prospecting a designated territory via outbound outreach, events, and inbound leads; manage forecasts and lead status in Salesforce; create quarterly plans to meet quotas and transition qualified leads to Regional Directors.