Teams at Inoapps

Leads a globally distributed Oracle HCM managed services team, overseeing support delivery, ticket queues, SLA compliance, KPIs, customer escalations, service risks, and continuous improvement. The role includes people leadership, stakeholder communication, process enhancement, knowledge sharing, and maintaining Oracle HCM expertise and certifications.

Designs, implements, and optimizes Oracle HCM Cloud solutions for enterprise managed-services customers. Responsibilities include architecture, AI capability integration, technical troubleshooting, customer workshops, executive advisory, documentation, team mentorship, product feedback, and continuous service improvement. The role requires extensive Oracle HCM experience, integration expertise, leadership, client communication, and travel to customer sites as needed.

Lead design, implementation, and optimization of Oracle Cloud ERP solutions. Develop system architectures, oversee customization and integrations, advise on best practices, and collaborate with stakeholders to align ERP systems with business processes.