Jobs at Focus Group (UK)

Serve as the Presales subject matter expert for Cloudflare One, running discovery workshops, designing validated SASE/Zero Trust solutions, producing technical documentation and SOWs, building reusable delivery assets (Terraform/APIs), and supporting sales through to close including RFP responses.

Serve as the cyber presales SME across sales cycles: run discovery calls and workshops, design and validate cyber solutions (SOC, pentest, vulnerability scanning), produce technical documentation and network diagrams, lead RFP responses, and present solutions that articulate business value to technical and non-technical stakeholders.

Act as the technical expert through the sales cycle: run discovery calls and workshops, design Microsoft/Azure-based infrastructure and cyber resilience solutions, produce technical documentation and SOWs, lead RFP responses, present business value to customers, and coordinate handover to delivery teams.

Support the sales cycle by gathering customer requirements, designing technically sound Microsoft- and network-based solutions, producing technical documentation and proposals, presenting solutions, and coordinating handover to delivery teams.

Lead technical delivery of customer projects and act as technical lead on network faults and major incidents. Provide hands-on, customer-facing support for enterprise SD‑WAN, LAN/WLAN, and security solutions; troubleshoot high-pressure incidents, manage escalations and change requests, and maintain technical documentation. Requires UK site travel and occasional out-of-hours work.

Lead technical delivery of customer network projects, act as technical lead for network faults, escalations and major incidents. Work with project and account managers, ensure solution quality, documentation, and provide hands-on enterprise support. Customer-facing role with UK site visits and occasional out-of-hours work.

Lead the strategic development, configuration, and optimisation of the ServiceNow platform focusing on CMDB and CSDM. Own roadmap, schema design, data modelling, release management, automation, performance tuning, and stakeholder/vendor engagement. Support onboarding and integrations across teams while ensuring data integrity and alignment with business needs.