Teams at Focal Systems

Leads UK field operations for large-scale retail shelf-camera deployments. Responsibilities include building and developing field teams, managing installation and maintenance performance, owning deployment plans, budgets, KPIs, logistics, SLAs, customer escalations, third-party service partners, process improvement, and health and safety. The role partners with executive leadership, Product, Engineering, Supply Chain, and Customer Success while maintaining strong retail partner relationships.

Owns the full data-product lifecycle, including retail data imports, integrations, pipelines, metrics, reporting APIs, AI agents, and dashboards. Sets roadmap priorities, conducts retailer discovery, partners with engineering and data teams, validates product adoption, and uses SQL and analytics to measure business impact. Requires strong technical depth, enterprise customer communication, cross-functional execution, and occasional travel for store and customer visits.

Senior Data Scientist owning end-to-end analytical problems: experiment design, predictive and inferential modeling, performance measurement, and cross-functional partnership to improve retail AI products. Duties include data acquisition, modeling, validation, auditing system outputs, building reusable statistical methods, and communicating findings to influence product and operations.