Teams at ENSEK

Support joiner, mover, and leaver processes; administer role-based access controls; handle internal system and tool support tickets; maintain accurate documentation and standard operating procedures; gather stakeholder requirements; evaluate tools; and identify process improvements that enhance security, efficiency, and user experience.

Own end-to-end product design across defined areas of ENSEK’s B2B SaaS platform, from discovery through delivery. Map user journeys, design scalable workflows, connect design decisions to product outcomes, and collaborate with Product, Engineering, and Data teams. Contribute to design-system evolution, use AI tools to accelerate discovery and insight synthesis, mentor designers, and strengthen design standards and cross-functional delivery.

Own the B2B product strategy, vision, roadmap, and end-to-end customer experience for SME and large commercial energy customers. Lead onboarding, account management, billing, contracting, settlement, and retention capabilities across multiple product teams. Drive B2B migrations to Ignition, improve customer and agent experiences, and use data and AI to increase operational efficiency and support international growth.