Jobs at Elsevier

Leads the design, support, governance, and continuous improvement of Microsoft 365 and Power Platform solutions. Manages collaboration and productivity technologies, including Teams, SharePoint, OneDrive, Copilot, and Power Platform, while ensuring security, compliance, scalability, and user adoption. Acts as a technical escalation point, partners with stakeholders, supports the EUC roadmap, mentors colleagues, and contributes to agile delivery and knowledge-sharing initiatives.

Own product strategy and roadmap for a substantial area of Interfolio’s Faculty Information System. Lead customer discovery, prioritization, product development, AI opportunity validation, and delivery from concept through launch. Build business cases, inform pricing and packaging, collaborate with design and engineering, and coordinate go-to-market activities. Use customer insight, data, technical fluency, and generative AI to improve product outcomes and business value.

Leads regional solution sales across Northern Europe, driving new business, renewals, upselling, cross-selling, forecasting, and revenue growth. Manages, coaches, and develops Solution Account Managers while overseeing account planning, complex negotiations, and senior customer relationships. Partners with Customer Success, Product, Marketing, Finance, Pricing, and Sales leadership in an international matrixed organization. Requires significant B2B technology or complex-solutions sales experience, strong commercial judgment, and demonstrated people leadership.

Build and maintain dbt models, semantic layers, data quality systems, and AI agents supporting marketing dashboards and decision-making. Develop evaluation frameworks, UAT environments, and production release processes for AI products. Partner with marketers, Data Ops, and technology teams to translate business questions into reliable data solutions, while documenting systems and maintaining engineering standards.

Leads architecture and evolution of Snowflake-based operational data platforms, including real-time ingestion, AI-enabled capabilities, API integrations, data modeling, governance, and secure enterprise data flows. Partners with engineering, data, and business stakeholders to define roadmaps, standards, and technical direction while troubleshooting complex systems and communicating architecture decisions to technical and executive audiences.

Lead the Learning & Performance team to design and implement a global sales and customer success curriculum, ensuring alignment with business strategies and measurable performance outcomes.