Teams at Eakin Healthcare

Provides senior third-line technical support across on-premise, cloud, and hybrid systems. Administers Windows Server, Azure, Microsoft 365, VMware, networking, and hybrid identity environments; resolves complex incidents, performs root-cause analysis, manages patching and lifecycle activities, monitors security alerts, and implements automation and infrastructure improvements. The role also supports change initiatives, maintains technical documentation, mentors support colleagues, and collaborates with vendors and business stakeholders.

Provides administrative and operational support for the Phoenix implementation, including data cleansing, migration, testing, validation, and issue tracking. After implementation, manages Bill of Materials uploads and maintenance in Sage X3, ensuring accurate product data, routings, change control, documentation, and data governance across manufacturing and business functions.