Teams at Dotmatics

Senior technical authority defining end-to-end architectures for Dotmatics Luma lab orchestration. Design integrations, data pipelines, instrument connectivity, and enterprise interfaces; ensure performance, security, compliance, operability; advise customers and partners; enable delivery teams and Siemens joint engagements.

Provide advanced, customer-facing application support for the Dotmatics scientific platform, troubleshoot complex incidents (APIs, databases, core products), manage and prioritize cases to SLA, liaise with product teams, perform root-cause analysis, mentor team members, and maintain support records (Salesforce, JIRA, Confluence).

Lead a team of engineers to develop GraphQL and REST APIs, mentor junior staff, and ensure application performance and stability while driving technical architecture decisions.