Teams at Digital Science & Research Solutions Inc.

Leads enterprise marketing strategy and execution, with primary ownership of sales enablement, collateral, buyer-journey content, demand-generation alignment, and commercial planning. The role manages complex multi-channel programs, evaluates marketing performance, supports sales productivity, and connects marketing activity to pipeline and ARR. It requires strong B2B marketing experience, writing and presentation skills, cross-functional collaboration, and the ability to influence sales and leadership stakeholders.

Own acquisition and revenue growth across Overleaf and ReadCube. Manage performance marketing agencies and paid channels, run affiliate, referral, and influencer programs, allocate budgets, optimize CAC:LTV, oversee attribution and tracking, conduct structured experimentation, and report channel performance to leadership. The role combines growth strategy with hands-on campaign execution across subscription, SaaS, or D2C environments.

Provide empathetic email-based support for Overleaf and Papers AI users, handling technical, billing, and account inquiries. Maintain and create knowledge-base content, report reproducible bugs, refine support processes, and collaborate with Product, Engineering, Sales, Marketing, Customer Engagement, and Finance. Monitor support trends and surface user feedback while helping establish support documentation and playbooks for an early-stage AI product.