Teams at Dataminr

The Customer Success Associate will drive product adoption and success for EMEA customers, build account growth strategies, ensure customer satisfaction, and engage with clients on product usage and feedback.

Monitor and analyze cybersecurity events and data feeds in real time; annotate, label, and edit signals to train and improve AI models; define factors to enhance alerts and tooling; own projects to boost model performance; collaborate within a team and work core GMT hours with rotational weekend shifts.

The Associate, Domain Expert monitors and analyzes data related to the Middle East and North Africa, annotating complex real-time events and improving AI models through innovative projects and collaboration.