Teams at Dandy

As a Customer Experience Lab Technician, you will collaborate with clinicians to refine case designs, provide live clinical support, and communicate between doctors and lab teams to ensure quality outcomes.

As a Customer Experience Lab Technician, you'll collaborate with clinicians to ensure optimal treatment outcomes, provide real-time support, and facilitate communication between doctors and lab teams.

Lead virtual and on-site onboarding and training for dental practices, coach clinicians on intraoral scanning and digital workflows, monitor scan quality, provide ongoing adoption support, and collaborate with Customer Success, Product, and Support to drive measurable practice outcomes.