CrowdStrike Offices

Develop and operate highly available, large-scale distributed systems in a commercial cloud environment. Responsibilities include Linux administration, automation and tooling, monitoring, telemetry, performance tuning, capacity planning, incident response, hardware troubleshooting, deployment, and on-call support. The role also involves software development, configuration management, technical documentation, cross-team communication, and driving reliability improvements across 24x7 platform operations.

Participate in an eight-week technical sales internship focused on cybersecurity products. Learn product knowledge, technical requirements, sales processes, and certifications; perform hardware and software testing; support technical sales tools and workflows; collaborate with sales and engineering teams; and create technical demonstrations and collateral for customers, partners, and internal stakeholders.

Provides technical support for CrowdStrike’s cloud cybersecurity platform. Resolves customer issues through multiple channels, troubleshoots cloud, Kubernetes, container, and Linux environments, identifies root causes, documents bugs, creates knowledge content, and manages escalations. Advises customers on deployment, integration, and maintenance while collaborating with engineering and internal technical teams. The role also serves as a product subject matter expert and drives process improvements and customer-focused technical communications.