Coinbase
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Coinbase Offices
Remote Workplace
Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
Global Office Locations
United Kingdom
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United Kingdom
Recently posted jobs
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead quality assurance reviews of transaction monitoring investigations, enforce QA rubrics, perform root cause analysis, and deliver metrics and dashboards. Drive calibration, training, and cross-functional remediation with Compliance, Operations, Analytics, and L&D to improve AML/CFT case consistency and operational performance.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Serve as senior relationship owner for high-value Coinbase clients: manage complex escalations end-to-end, drive onboarding and product adoption, mentor junior agents, surface customer feedback, and partner cross-functionally to deliver systemic fixes and improve retention and satisfaction.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Manage end-to-end relationships with Coinbase's highest-value customers, resolve complex escalations cross-functionally, drive onboarding and product adoption, mentor junior Concierge agents, surface customer feedback to improve processes, and provide on-call support including weekends.
