Teams at Bloomreach

Manage and grow strategic major accounts ($6M–$10M ARR) through retention, expansion, executive engagement, data-driven insights, cross-sell/upsell, and coordinated cross-functional execution.

The Strategic Account Manager manages mid-market accounts, ensures client satisfaction, drives account growth, and engages with senior stakeholders for strategic solutions and contract negotiation.

Manage a portfolio of strategic enterprise accounts across DACH, Benelux and Nordics to drive retention, expansion, and measurable outcomes. Build C-suite relationships, create account plans and GTM strategies, identify upsell/cross-sell opportunities, lead QBRs, analyze eCommerce/A B testing data, coordinate cross-functional teams and partners, execute value-based sales cycles (MEDDPICC), and report on account health and risk mitigation.