Teams at Atlassian

Serve as a trusted executive advisor to strategic enterprise customers, driving adoption, measurable business outcomes, and expansion. Lead Customer Success Plans, complex transformation programs, and AI enablement. Mitigate risk, advocate customer needs internally, and collaborate cross-functionally with sales, product, support, and advisory teams to maximize long-term value.

Lead strategic enterprise customers in realizing value from Atlassian products through trusted-advisor engagements, success plans, adoption strategies, risk mitigation, QBRs, cross-functional collaboration, and expansion of Atlassian solutions.

Lead post-sale, time-bound engagements to help enterprise customers adopt Atlassian Strategy Collection (Jira Align, Focus, Talent, Rovo). Conduct executive discovery, design solutions and rollouts, define value metrics, build governance and playbooks, coordinate cross-functional teams, provide product feedback, and coach peers to scale adoption. Travel up to 15%.