Jobs at American Express Global Business Travel

Manage strategic client account standards across global points of sale, coordinate with regional account managers, maintain project documentation, facilitate stakeholder meetings, recommend Egencia website adjustments, advocate for client needs, and support change management and client relationships.

Serves as the primary client contact for business travel program support. Manages client data setup, reporting, scorecards, dashboards, financial settlement support, policy exceptions, audits, and issue resolution. Coordinates action plans, special projects, service delivery, market implementations, and technology-related requests across internal teams and client stakeholders. Analyzes raw data and develops reporting solutions using advanced Excel, Power BI, VBA, and related tools while supporting client managers and global service delivery teams.

Leads OneStream-based forecasting, reporting, and demand-planning capabilities for Commercial FP&A. Builds reports and dashboards, manages data reconciliations, supports month-end reporting, optimizes platform performance, and partners with administrators and implementation teams. Drives AI and automation opportunities, delivers training, and translates financial requirements into scalable technical solutions.

Build and maintain OneStream forecasting, planning, reporting, and dashboard capabilities for Commercial FP&A. Develop demand planning models, reports, reconciliations, and performance monitoring processes while supporting month-end reporting and data improvement initiatives. Partner with finance, data, administration, and implementation teams to optimize the platform, automate processes, troubleshoot performance, deliver actionable insights, and develop internal OneStream expertise. The role also evaluates AI and automation opportunities across FP&A workflows.

Lead transfer pricing documentation, compliance, audit management, and policy implementation within Amex GBT’s global tax function. The role supports international transfer pricing regulations, prepares Master and Local Files, collaborates with finance, legal, and corporate stakeholders, and identifies process improvements. Candidates should bring practical transfer pricing experience, strong analytical and communication skills, commercial awareness, and the ability to work autonomously in a fast-paced environment.

Leads multinational client management across EMEA, serving as the senior client advisor and advocate. Owns client P&L, profitability, pricing, premium revenue growth, executive relationships, strategic initiatives, and platform innovation. Develops insight-led account strategies, influences C-suite stakeholders, monitors business travel market trends, coaches client management teams, and drives change, operational efficiency, retention, and expansion in a matrixed organization.

Provides senior application security architecture leadership with emphasis on API, AI, and agentic systems. Guides secure architecture decisions, threat modeling, secure design reviews, governance, authentication, authorization, cryptography, and cloud-native security. Partners hands-on with engineering teams, assesses existing implementations using security tooling and gateways, establishes policies and standards, mentors developers, and reports security metrics to leadership.

Leads cross-functional commercial growth initiatives for hotel programs, translating opportunities and market insights into measurable revenue outcomes. Establishes program governance, success metrics, steering committees, project controls, and risk mitigation plans. Partners with product, commercial, and project teams across global locations, aligning stakeholders, managing priorities, and advocating for both product and commercial objectives.

Operate and govern enterprise SaaS productivity and collaboration platforms, including administration, access provisioning, licensing, escalated support, security governance, vendor risk, and audit readiness. Manage platform health, renewals, usage optimization, and user lifecycle processes. Partner with business owners, Procurement, Legal, and Information Security while improving automation, adoption, documentation, and support practices.

Leads and supports air travel consulting engagements for corporate clients, managing project workstreams, analyzing airline pricing and inventory data, developing recommendations, creating client deliverables, and presenting findings. Builds client relationships and contributes to air program strategy, sourcing, optimization, and cost management. The role may require up to 20% client travel and strong airline industry expertise.

Identify, qualify, and nurture leads; educate prospects about services; manage CRM records and sales pipelines; generate opportunities; collaborate with sales and marketing; resolve customer issues; monitor trends; and prepare sales reports. The role requires strong communication, organization, problem-solving, customer service, and independent working skills, with sales or customer service experience and familiarity with CRM and lead-generation tools.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Owns a portfolio of SME and mid-market accounts across EMEA, using phone-first outbound prospecting, personalized email, and social outreach to generate qualified meetings. Manages follow-ups, nurtures, and pipeline activity while partnering with Account Executives on territory planning, prioritization, and warm handoffs. The role requires confident communication, objection handling, independent prioritization, coachability, and consistent daily calling.

Leads Amex GBT’s EMEA mid-market sales development team through hands-on coaching, phone-first outbound selling, culture building, playbook improvement, talent acquisition, and cross-functional collaboration. The manager drives qualified pipeline, improves rep performance and conversion rates, reduces ramp time and attrition, uses data to guide coaching, and develops a high-performing team that consistently meets or exceeds targets.

Drive acquisition of multinational clients across the UK and potentially Europe. Build strategic prospect pipelines, lead the full sales cycle, develop senior client relationships, shape bids, negotiate deals, and close large accounts. The role requires consultative B2B sales, global account expertise, strategic planning, proposal development, and relationship management within the travel industry. Travel of up to 40% is required.