Jobs at American Express Global Business Travel

Leads and supports air travel consulting engagements for corporate clients, managing project workstreams, analyzing airline pricing and inventory data, developing recommendations, creating client deliverables, and presenting findings. Builds client relationships and contributes to air program strategy, sourcing, optimization, and cost management. The role may require up to 20% client travel and strong airline industry expertise.

Designs, implements, maintains, and improves cybersecurity controls across enterprise systems, networks, cloud environments, and applications. Deploys and troubleshoots security technologies, responds to incidents, identifies security requirements, supports audits and change management, documents procedures, analyzes risks, and delivers remediation recommendations. Collaborates with architects, project managers, engineers, and stakeholders to protect organizational data and infrastructure while automating repeatable security tasks.

Identify, qualify, and nurture leads; educate prospects about services; manage CRM records and sales pipelines; generate opportunities; collaborate with sales and marketing; resolve customer issues; monitor trends; and prepare sales reports. The role requires strong communication, organization, problem-solving, customer service, and independent working skills, with sales or customer service experience and familiarity with CRM and lead-generation tools.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Owns a portfolio of SME and mid-market accounts across EMEA, using phone-first outbound prospecting, personalized email, and social outreach to generate qualified meetings. Manages follow-ups, nurtures, and pipeline activity while partnering with Account Executives on territory planning, prioritization, and warm handoffs. The role requires confident communication, objection handling, independent prioritization, coachability, and consistent daily calling.

Leads Amex GBT’s EMEA mid-market sales development team through hands-on coaching, phone-first outbound selling, culture building, playbook improvement, talent acquisition, and cross-functional collaboration. The manager drives qualified pipeline, improves rep performance and conversion rates, reduces ramp time and attrition, uses data to guide coaching, and develops a high-performing team that consistently meets or exceeds targets.

Lead operational planning cycles, capacity and resource planning, roadmap development, governance cadences, and a portfolio of cross-functional projects. Establish project management standards, track budgets, timelines, risks, and benefits, and produce executive reporting. Manage operational performance metrics and communicate plans, progress, and outcomes to stakeholders and senior leadership.

Drive acquisition of multinational clients across the UK and potentially Europe. Build strategic prospect pipelines, lead the full sales cycle, develop senior client relationships, shape bids, negotiate deals, and close large accounts. The role requires consultative B2B sales, global account expertise, strategic planning, proposal development, and relationship management within the travel industry. Travel of up to 40% is required.