Jobs at Airalo

Drive global partnerships growth marketing from strategy and partner selection through campaign activation, measurement, and optimization. Build joint value propositions, GTM plans, distribution strategies, and KPI frameworks with partners. Lead cross-functional execution across marketing, product, legal, finance, data, and communications while developing scalable partnership processes and contributing to the long-term partnerships function.

Own Airalo’s global brand strategy, roadmap, governance, performance, and launch direction across B2C, B2B, and B2B2C markets. Lead and scale a multidisciplinary international brand team, develop future leaders, manage resourcing, and advise executive and cross-functional stakeholders. Direct creative and agency execution, oversee brand systems and content marketing, and translate brand and category data into growth and action plans across global channels.

Provide broad commercial and regulatory legal support for a global eSIM marketplace: draft, review and negotiate commercial and telecom agreements, advise Product/Commercial/Marketing on contractual and regulatory risk, support data privacy (GDPR) and telecom compliance, maintain contract templates and playbooks, assist corporate governance and coordinate with external counsel.

Lead app-first user acquisition strategy and execution across paid channels, managing a $20M+ budget. Oversee campaign architecture, measurement (including iOS/SKAN), reporting, campaign hygiene, cross-functional partnerships, and present performance insights to senior leadership to drive scalable growth.

Design, maintain, and optimize HLR/HSS/UDM subscriber templates and roaming logic. Lead Full MVNO profile deployments, collaborate with roaming partners and system integrators, define HLR/HSS KPIs, and troubleshoot signalling using Wireshark and roaming platforms.

Lead finance modernization including ERP ownership (design, data migration, cutover), process redesign and automation across O2C/P2P/R2R/FP&A, controllership and SOX-lite readiness, standardized reporting and driver-based forecasting, and program/change management to embed AI, drive adoption, and report progress to leadership and Audit & Risk Committee.

Lead a global engineering and QA team building, integrating, testing, and commissioning Full MVNO core systems. Own mobile core architecture across subscriber databases, packet core, signalling, voice, VoLTE, SMS, messaging, number portability, regulatory compliance, and emergency routing. Coordinate host MNO integrations, automated testing, service readiness, operational reviews, troubleshooting, and handover to the 24/7 Run team. Participate in the on-call rotation.

Lead design and operation of multi-region AWS systems for reliability at scale. Define SLOs/SLIs, run incident management and postmortems, build automation, improve observability, run chaos engineering, and refine on-call processes.

Build and own pricing data science capabilities, including demand and elasticity models, forecasting, willingness-to-pay models, pricing optimization, experimentation, and causal analysis. Deploy and monitor machine learning systems, establish governed pricing metrics, and partner with Commercial, Finance, and Product to improve margin and revenue. Set analytical standards for pricing decisions and build reusable analytical capabilities.

Build and lead Airalo's procurement function: create procurement policy and governance, own category strategies for networks, marketing, and IT/SaaS, run strategic sourcing and high-value negotiations, manage supplier contracts and renewals, embed PO/PR and P2P processes into the ERP, and deliver validated savings and controls while partnering across Finance and business functions.

Senior Finance Business Partner responsible for Networks supply-side P&L: owning gross margin, pricing, inventory and capacity planning, vendor negotiations, CapEx and network investment analysis, budgeting, forecasting, executive reporting, and data-driven decision support.

Lead global product positioning, go-to-market strategy, and lifecycle marketing for Airalo. Drive launches, cross-functional enablement, customer insights, adoption, and monetization while equipping Growth, CRM, Partnerships, and Support with messaging, training, and launch materials.

As the Customer Retention Director, you will own and drive retention strategies across CRM, Product, and Data to enhance user engagement and value for Airalo's customers.

Build and lead Airalo's global public affairs function, advise senior leadership, engage regulators and policymakers across jurisdictions, shape policy positions on eSIM, privacy, consumer protection and digital markets, manage industry and stakeholder engagement, and integrate policy work with legal, compliance, communications, and commercial teams.