Jobs at AI Acquisition

Own the full B2B sales cycle from outbound lead qualification through discovery, demonstrations, negotiation, proposals, and closing. Convert cold email prospects into revenue, maintain accurate CRM and pipeline reporting, handle objections, and achieve defined activity, conversion, deal, and quota targets. The role requires consultative selling, executive-level communication, fluent English, resilience, and documented success closing mid-to-high-ticket deals.

Provide fast, empathetic live chat and ticket support for clients using the platform. Troubleshoot issues, escalate complex problems, maintain support records, contribute to knowledge base, and help meet SLAs to improve client satisfaction and retention.

Manage an established portfolio of legacy clients, driving retention, growth, and expansion. Audit account health, conduct strategic check-ins and workshops, advise business owners on offers, funnels, sales, prospecting, closing, fulfillment, and AI adoption, identify upsell opportunities, resolve issues, coordinate cross-functionally, and document account activity.

Own at-risk customer relationships involving dissatisfaction, disengagement, cancellations, refunds, and lost confidence. Investigate customer journeys, diagnose root causes, troubleshoot issues, lead de-escalation and recovery conversations, coordinate cross-functional resolution, and maintain customer ownership through completion. The role requires consultative communication, sound commercial judgment, accurate documentation, and the ability to identify recurring retention issues and recommend improvements.

Own multi-entity, multi-currency cash flow and treasury operations involving $5M+ monthly transactions. Lead payment infrastructure migration, automate card funding and reconciliation, build cash visibility dashboards, create SOPs, oversee external bookkeeping through Xero, and deliver concise weekly cash and P&L reporting. The role requires hands-on finance operations experience, systems-building ability, AI adoption, and management of complex payment and accounting processes across UAE and UK structures.

Hands-on finance operations lead responsible for daily cash and treasury across multiple entities, migrating payment infrastructure, automating manual processes, enforcing SOPs, managing external bookkeeping, and delivering executive-ready reporting to stabilize and scale high-volume, multi-currency finance operations.

Own the most sensitive client relationships, diagnose issues, protect revenue, develop retention strategies, and enhance operational processes.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Lead and scale B2B and B2C communities of founders and operators: moderate channels, design engagement systems, run live sessions, track engagement metrics, surface insights to internal teams, and support member retention, growth, and upsell through active community programming.