Affirm Offices

Create clear, trustworthy content experiences across web and native apps. Responsibilities include UX writing, content strategy, information architecture, customer communications, research-informed content decisions, experimentation, accessibility advocacy, and collaboration with product, design, engineering, legal, compliance, and customer experience teams. Contribute to style guides, reusable content patterns, design critiques, and the growth of Affirm’s content design practice.

Lead and grow an engineering team responsible for Affirm’s international identity platform, including KYC, user lifecycle management, and identity decisioning. Own technical strategy, multi-quarter roadmaps, architecture, reliability, availability, incident response, and operational improvements. Drive major consumer-facing initiatives, cross-functional alignment, and technical execution across Product, Design, Analytics, and Engineering teams while developing engineers and maintaining a high-trust culture.

Lead strategy, roadmap, modernization, and adoption for Affirm’s communications platform supporting transactional and marketing communications. Partner with Engineering and cross-functional teams to build scalable shared capabilities, manage build-versus-buy decisions, balance customer, technical, regulatory, and business priorities, and improve communication experiences across channels.