Lead Dentally's customer marketing strategy across lifecycle, community, and advocacy to drive activation, adoption, retention, and expansion. Build measurable programs, partner cross-functionally with Product, Sales, and Customer Success, lead high-impact initiatives, and grow a high-performing, inclusive team while owning retention and advocacy KPIs.

Lead and grow a team of Onboarding Success Managers to deliver smooth onboarding for new UK customers. Drive onboarding strategy, collaborate with product and cross-functional teams, implement improvements, track performance metrics (CES, CSAT), and ensure customer adoption. Hire, coach, and develop staff while managing multiple onboarding projects and stakeholder communications.