The Customer Success Manager at BlackLine partners with account managers to implement customer strategies involving process and technology for optimizing the financial close process. Responsibilities include facilitating customer training, process optimization, and digital transformation while leveraging BlackLine’s platform and expertise in finance and accounting.

The RVP is responsible for leading a team of Strategic Account Managers in the EMEA region, focusing on expanding existing client accounts, achieving sales revenue targets, and managing churn and attrition risks. Key responsibilities include hiring and training team members, developing sales strategies, maintaining high-level client relationships, and coordinating with various departments to ensure client satisfaction and effective sales execution.