Contract Business Analyst / Knowledge Architect to discover AI automation opportunities, map workflows, quantify manual effort, and design taxonomies and AI-ready knowledge bases. Work cross-functionally to convert findings into prioritized automation requirements, restructure documentation for RAG/LLM consumption, produce SOPs and playbooks, and track realised benefits to feed a steady automation delivery pipeline.

Contract AI Engineer to design, build and deploy LLM-driven automations and integrations across Salesforce, Zendesk, HubSpot, Zuora and Thrive LMS. Implement RAG pipelines, vector DBs, event-triggered workflows, and API/webhook integrations using n8n/Make/Zapier and direct LLM APIs. Ensure secure, GDPR-compliant production operations with logging, monitoring, and clear handover documentation.