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23 Days Ago
28 Locations
165 Employees
Senior level
165 Employees
Senior level
Software
The Senior Customer Success Manager at ROLLER is responsible for managing relationships with large franchise networks, ensuring customer satisfaction, product adoption, and mitigating risks to maximize ROI. This role requires deep product knowledge and the ability to provide guidance tailored to client needs, while also tracking KPIs and gathering client feedback for continuous improvement.
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