Own the Investor Communications and documents product within the Ascend Platform, including statements, trade confirmations, tax documents, and shareholder materials. Manage requirements, backlog prioritization, delivery, success metrics, incident resolution, and client migrations. Use Claude and other AI-assisted tools for requirements synthesis, prototyping, MVP development, and operational automation. Collaborate with Engineering, Compliance, Operations, vendors, clients, and other product teams while analyzing delivery data with SQL.