As an Associate Customer Support Engineer at BlueConic, you will provide technical support to customers, troubleshoot issues via the ticketing system, and collaborate with Customer Success Managers. Your role includes staying updated on product releases, documenting troubleshooting steps, and engaging actively in meetings to assist customers effectively.

As an Account Manager at BlueConic, you will manage customer relationships, focusing on delivering value throughout the customer lifecycle. Responsibilities include developing strategies for customer success, ensuring renewals, collaborating with teams, and supporting customers with their data needs while driving growth through consultative engagement.