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Top Customer Success & Experience Jobs in Belfast
Cloud • Security • Software • Cybersecurity • Automation
Provide post-sales technical consultancy and solution guidance for GitLab, driving adoption, renewals, and expansion. Deliver architecture and best-practice recommendations, run demos and workshops, align with account teams, and develop reusable enablement assets while maintaining specialty competency in relevant technologies.
Top Skills:
Agile PlanningCdCiDevsecopsGitlabScmZoom
Cloud • Security • Software • Cybersecurity • Automation
Manage a book of customers to drive adoption, retention, and growth by turning pre-sales plans into measurable outcomes. Guide customers on GitLab best practices, CI/CD and DevSecOps workflows, liaise with Support/Product/Engineering, handle escalations, and remain current on GitLab releases and platform capabilities.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Cloud • Security • Software • Cybersecurity • Automation
Serve as a technical, consultative advisor to post-sales customers to drive GitLab adoption, retention, and growth. Translate pre-sales plans into success plans, guide on DevSecOps best practices and CI/CD, manage escalations, coordinate with Support/Product/Engineering, onboard customers, and track outcomes against KPIs.
Top Skills:
Ci/CdContinuous DeploymentContinuous IntegrationDevsecopsGitGit Branching StrategiesGitlab
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