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Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Certification Developer will create and maintain certification exams, train experts, and work collaboratively to enhance certification value for learners.
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AdTech • Digital Media • eCommerce • Marketing Tech • Sales
The Customer Experience Manager will lead QA, Customer Services, and Requalification teams to enhance customer experience using data insights and quality standards. Responsibilities include managing analytics frameworks, implementing feedback loops, and ensuring continuous improvement in customer engagement.
Top Skills:
CallminerCRMLookerSalesforceSpeech Analytics
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The role involves leading technical evaluations, creating POCs, advising on architecture, and collaborating with sales and support for customer success in the EMEA region.
Top Skills:
APIsDockerJavaScriptKubernetesPythonRustTypescript
The Consulting Services Senior Manager should be a “go to” practice leader, expected to provide expert guidance to the Consulting management team and their subsequent team members. This individual will assist the sales team with sales activities, such as orals, estimations, and Statements of Work (SOWs). This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the Consulting team and executive management. This person will assist in identifying business needs and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.
Key Responsibilities:
Project Oversight:
- Oversight responsibility for Workday projects across the practice.
- Oversee and assist engagement/project managers and team members when needed to identify project needs, reduce risk and develop solutions and strategies.
Sales Support:
- Support the RFP response and pursuit process for Consulting work.
Team Leadership:
- Promote a team-oriented, challenging, and innovative work environment.
- Drive team and individuals to achieve high client satisfaction levels.
- Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence.
- Ability to build trust-based relationship and identify and foster business development opportunities.
People Development:
- Perform role of mentor and coach.
- Analyze team skills and identify for cross training.
- Advise management team on team members’ level of expertise.
Education and Experience:
- Possess 5-7 years of Workday (or other ERP) Consulting implementation experience.
- Bachelor’s degree or equivalent.
- Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.
- Must work well within and across teams to get things accomplished.
- Possess sales engagement experience estimating and presenting to prospects.
#LI-Remote
Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
