Workday Account Executive

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

The Account Executive is responsible for driving the growth of Kainos Workday Services across both existing and new medium enterprise customers within the UK & Ireland.
This role focuses on building C-level / Director level relationships, leading proactive sales and lead-generation activity, and developing tailored go-to-market strategies for specific industry segments. The Customer Base Account Executive acts as a trusted strategic partner, aligning customer business priorities with Kainos’ delivery capabilities and the broader Workday ecosystem to achieve mutual success and measurable business outcomes.

Summary of Responsibilities:

• Develop and expand director and executive-level relationships with key decision-makers, including C-suite and senior stakeholders, to position Kainos as a strategic Workday and transformation partner.

• Lead the creation and execution of strategic account plans focused on growth, value realisation, and multi-year partnership development.

• Own and deliver against defined Sales Order Value – SOV targets through proactive new business development and expansion within existing accounts.

• Drive opportunity creation through lead generation, targeted campaigns, and industry-specific outreach in collaboration with Marketing and Workday account teams.

• Maintain a strong and accurate opportunity pipeline within CRM, ensuring transparency and forecast accuracy.

• Define and execute go-to-market strategies for target industries or market segments, aligning Kainos’ service offerings with sector-specific challenges and Workday’s evolving market position.

• Contribute to the refinement of Kainos’ value proposition and messaging across Workday Services, ensuring alignment with customer needs and industry trends.

• Drive renewals, upsells, and cross-sells by identifying opportunities to expand the customer’s use of Workday and Kainos Services.

• Ensure ongoing customer satisfaction and retention through a focus on business outcomes, measurable value, and trusted-partner engagement.

• Build strong joint engagement plans to identify opportunities, share intelligence, and coordinate go-to-market activities.

• Support customers in maximising the value of their Workday investment through Kainos advisory, deployment, and optimisation services.

• Leverage customer success stories and executive advocacy to drive references and strengthen Kainos’ market reputation.

• Partner with Delivery Management and Solution Leads to ensure seamless execution of customer programmes and swift resolution of issues affecting satisfaction or delivery performance.

• Contribute feedback from customers and market activity to inform product, service, and delivery innovation.

• Ability to travel, as required

Minimum (essential) requirements:

• Excellent customer focus, able to assess customer needs and build relationships at a strategic, senior level.

• Proven experience in account management or enterprise sales within Workday, Oracle, SAP, PeopleSoft, or equivalent ERP environments.

• Demonstrated track record of achieving or exceeding sales quotas or SOV targets through proactive pipeline generation, account expansion, and strategic selling.

• Excellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiences

• Excellent consulting experience at a high level in an implementation environment

• Strong commercial awareness and complete understanding of project management and business dynamics, preferably within Workday or other ERP projects

• Broad business and technology understanding and a good awareness of industry trends in both HR and HR technology internationally

• Deadline driven, able to make sensible decisions under pressure taking a balanced view of Client demands and Kainos commercials

• Ability to widen and maintain a network of external contacts

• Understanding of risk management and able to manage risk within our customer projects

• Experience defining and executing go-to-market strategies for specific industries or customer segments.

• Collaborative and self-motivated, with a proactive, customer-centric approach to engagement and long-term value creation

Desirable:

• Experience of managing, mentoring and developing teams

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. 

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. 

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.