Training Coordinator

What you will do:

• Coordinate onboarding and ongoing training programs
• Schedule and track training sessions, including instructor-led, on-the-job, and e-learning courses.
• Maintain accurate and up-to-date training records within the Learning Management System (LMS)
• Ensure training curricula are aligned with job roles, procedures, and regulatory requirements.
• Support internal and external audits by providing training documentation and records.
• Track and follow up on overdue or incomplete training to ensure compliance.
• Work with subject matter experts (SMEs) to develop, update, and revise training materials, SOP-based training, and work instructions.
• Assist in creating training assessments, quizzes, and competency evaluations.
• Ensure training materials are version-controlled and aligned with current procedures.
• Generate training metrics and reports (e.g., completion rates, compliance status) for management review.
• Support continuous improvement initiatives related to training processes and systems.
• Partner with key stakeholders to support training needs.
• Assist managers and supervisors with training plans for new hires, role changes, and performance improvement.
• Encourage a commitment to action and personal development with trainees.
• Observe, listen, and ask questions to understand the situation/ problems and be supportive and humble

What you will need:

• Qualifications:

• Level 3 qualification in a business related discipline

• Level 3 CIPD qualification desirable

• Experience:

• Minimum of 2 years’ relevant experience

• System/Computer Requirements:

• Basic Microsoft Office, MS Project, Adobe Acrobat

  Key Competencies needed for this position

• Excellent communication skills, both oral and written, required
• Strong working knowledge with word processing and computer database programs including Microsoft Office Suite (Word, Excel, PowerPoint and Access)
• Demonstrated ability to critically evaluate a process and determine the key components of that process as well as the issues that are constraining that process
• Humble inquiry and ability to solicit the cooperation of a diverse group of disciplines and functions.
• Complex critical thinking and problem-solving abilities.
• Ability to develop relationships with cross functional teams to achieve results in a matrixed organization.
• Ability to develop, review and provide feedback for effectiveness of procedures and training.