About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As a Threat Analyst - Tier II on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.
What You Will Do:
- Investigate and analyze logs and security-related events via Sophos tooling
- Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling
- Onboard and train new Threat Analysts
- Create cases, track and follow up with clients through threat neutralization
- Communicate and document findings to various customer audiences including technical and executive teams
- Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
- Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket)
- Collaborate and assist with core security and threat response teams
- Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities
- Conduct threat hunting to identify potential threats throughout the MDR customer base
- Participate in Security Operations process improvement and creation
- Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness
What You Will Bring:
- Professional working proficiency in both German and English are required
- Willingness to work outside of standard business days including weekends and holidays – our MDR service is 24x7x365 (Hours are standard business hours)
- 2+ years of experience working in a SOC environment or computer security team in an IT environment
- Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
- Experience with threat hunting
- Experience administering and supporting Windows OS (workstations and server) and one of the following: Apple or Linux-based operating systems (RedHat, Debian, Ubuntu, OS X)
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
- Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
- Strong understanding of Windows event log analysis
- Working knowledge of incident response procedures
- Passion for all things related to information technology and cybersecurity
- Natural curiosity and ability to learn new skills quickly
- Excellent troubleshooting and analytical skills, with proven ability to think outside the box
- Customer service-oriented with strong written and verbal communication skills
- Must thrive within a team environment as well as on an individual basis
- Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
- Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
