Nexcess Jobs

Technical Support Engineer (Serbia)

Nexcess

Technical Support Engineer (Serbia)

Posted An Hour Ago

Be an Early Applicant

Remote

Hiring Remotely in Serbia

Entry level

Remote

Hiring Remotely in Serbia

Entry level

Provide technical support for global servers by administering systems, diagnosing hardware, software, and network issues, monitoring hardware, and working with cloud technologies. The role includes learning server infrastructure, analyzing technical information, installing operating systems, and supporting Linux and Windows environments. No night shifts, overtime, or phone support are required, with mentoring and a structured training plan provided.

The summary above was generated by AI

Servers.com, powered by Nexcess, delivers specialized Infrastructure as a Service solutions for organizations where performance, scalability, and reliable execution are essential. As part of Nexcess, Servers.com contributes deep infrastructure expertise to a broader cloud technology organization serving businesses worldwide.

Our platform provides compute, storage, and networking services across the US, Europe, and Asia, with access to premium server hosting solutions in more than 26 data centers globally. We support leading enterprises and high-growth companies across industries including Big Data, AdTech, FinTech, Gaming, iGaming, Blockchain, and Streaming.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We are looking for a technical support engineer in Serbia.

We will welcome you to our team if you want to learn

System administration of servers from anywhere in the world.
Diagnose hardware, software and network server issues.
Work with hardware monitoring.
Work with cloud technologies.

We offer

Work in a team of professionals at international level.
Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
Mentor assistance, learning modern IT technologies.
Individual vocational training plan for 12+ months.
Opportunity to practice and improve your English.

Requirements

Your English is sufficient for e-mail correspondence.
You are attentive to details, able to search and analyze information.
You know what components a modern computer consists of.
You understand the basic principles of the Internet and computer networks.

Will be an advantage

Experience with Linux operating systems (Ubuntu, CentOS, Debian).
Basic knowledge of working in the Linux terminal.
Experience in installing Windows/Linux OS from the ground up.

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