Join ABC Fitness, the leading technology provider for the fitness industry!
Job Description
Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!
Our Values
Best Life
We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.
Growth Mindset
We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.
One Team
From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.
INTRODUCTION:
Drive departmental sales and collaboration through technical demonstrations of our software products. Promote a world-class customer experience and support the customer life cycle program as outlined. Cross-departmental cooperation and assistance in customer retention. This position is an integral part of ABC’s long-term relationship with its customers, and the efforts put forth by this individual will directly impact the value realized by the customer and the ultimate success of the relationship. In order to succeed in this position, this individual must have the passion and energy to work in a startup, entrepreneurial, and fast-paced environment.
WHAT YOU’LL DO:
- Establish and foster trusted-advisor relationships with potential clients to ensure they receive the highest quality demo and presentation of ABC’s products and services.
- Expert on ABC applications and promotes use of best practices and strategies for driving high usage and adoption of ABC applications.
- Assist the SAE’s and AE’s in following the defined Strategic Selling sales process and ensure that potential clients receive knowledge and understanding of ABC’s products and services.
- Train new sales team members on ABC products as needed.
- Manage client expectations effectively throughout the demo and sales process.
- Ensure overall client satisfaction through successful delivery of ABC services to new and potential clients.
- Understand potential and new client wants/needs and work with the product management team to suggest, design, and deliver product enhancements and solutions.
- Own and lead multiple, simultaneous customer engagements demonstrating ABC’s products and services.
- Provide business acumen for customers and strive to understand the business problem we are solving to best configure the solution and exceed customer expectations.
- Coordinate and attend meetings and events including the execution of details for logistics, packing, scheduling of shipments and booth services, software prep, demonstrations.
- Cultivate strategic partners and vendor relationships.
- Oversee and manage the hardware analysis/ordering function for the sales team.
- Document all sales activity in Salesforce.
- Own the transition of the relationship from Sales to Conversion/On-Boarding/Merchant Services to create a seamless sales transition/customer on-boarding process.
- Responsible for gathering and/or managing all on-board documents for the sales team.
- Independently evaluate options for resolving any issues with onboarding documents or transitioning accounts.
- Perform other duties as assigned by manager.
- Meet deadlines for providing expense reports.
WHAT YOU’LL NEED:
- Demonstrated ability to manage individual and engagement-wide scope of work
- Demonstrated client relationship and interpersonal skills
- Excellent organizational, analytical, and problem-solving skills
- Client-focused attitude -- a customer advocate
- Superior communication skills – must be excellent at listening to customer needs, understanding requirements, and identifying technical and operational solutions.
- Ability to lead client training, design and knowledge transfer sessions both remote and on-site
- Ability to make independent decisions and take calculated risks
- Ability to multi-task in a fast-paced environment
- A proven track record of meeting with senior management and executives as the subject matter expert
- High level knowledge of enterprise IT organizational, business, and technical environments
- Team player with solid communication and presentation skills
- Must be extremely detail-oriented and able to make sound decisions
- Excellent verbal and written communication skills
- Ability to problem solve using deductive reason skills in a timely manner
- Basic skills including but not limited to addition, multiplication and division of whole numbers, decimals and fractions
- Flexibility and adaptability to frequent change
- Ability to periodically lift 60 pounds
- Must be able to travel a minimum of 12 days per month
- Ability to drive a car and hold an unrestricted driver’s license
- May require the ability to travel domestically or internationally
- May need to be able to acquire a passport
- May frequently be required to stand, walk, use hands, reach, stoop, kneel or bend, talk, or hear
AND IT’S GREAT TO HAVE:
- College degree highly recommended- vast ABC and industry experience can be substituted
- Sales Engineering experience preferred
- Bi-lingual (Spanish) strongly preferred
WHAT’S IN IT FOR YOU:
- Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
- Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
- Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
- Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
- Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
- Medical/Dental/Vision coverage
- EAP – we get you help when you need it. Period.
- Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
- And more! – so many benefits we couldn’t even fit them all here!
At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement.
ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com.
About ABC Fitness
ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.
Learn more at abcfitness.com
#LI-REMOTE
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
