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BlackRock

Technical Operations, Analyst

Posted Yesterday
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In-Office
Edinburgh, City of Edinburgh, Scotland
Mid level
In-Office
Edinburgh, City of Edinburgh, Scotland
Mid level
Analyze and resolve technical issues, support product functionality, maintain documentation, and collaborate with stakeholders to enhance system performance for Aladdin's trading platform.
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About this role

Being a member of Aladdin Engineering, you will be: 

  • Tenacious: Work in a fast paced and highly complex environment 

  • Creative thinker: Analyze multiple solutions and deploy technologies in a flexible way. 

  • Great teammate: Think and work collaboratively and communicate effectively. 

  • Fast learner: Pick up new concepts and apply them quickly. 

 

Responsibilities include: 

  • Act as a liaison between technical and non-technical stakeholders, facilitating 

  • Communication and understanding of requirements. 

  • Provide technical support for our products, including troubleshooting issues, identifying root causes, and implementing solutions. 

  • Respond to stakeholder inquiries and resolve technical issues in a timely manner. 

  • Maintain document repository related to configurations, troubleshooting guides, process flows. 

  • Drive continuous improvement initiatives to streamline operational processes, enhance system performance. 

  • Build and maintain strong relationships with stakeholders.  

  • Collaborate with team members in a multi-office, multi-country environment. 

  • Deliver high efficiency, high availability, concurrent and fault tolerant software systems. 

  • Significantly contribute to development of Aladdin’s global, multi-asset trading platform. 

  • Work with product management and business users to define the roadmap for the product. 

  • Design and develop innovative solutions to complex problems, identifying issues and roadblocks. 

  • Apply validated quality software engineering practices through all phases of development. 

  • Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support. 

  • Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others. 

  • Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement. 

 

Qualifications: 

  • B.S. / M.S. degree in Computer Science, Engineering, or a related subject area 

  • 2+ years of experience 

 

Skills and Experience: 

  • Experience as a Business Analyst or similar role in a technology-driven environment. 

  • Familiarity with software development lifecycle (SDLC) processes and methodologies. 

  • Experience with relational database and/or NoSQL Database (e.g., Apache Cassandra) 

  • Great analytical, problem-solving and communication skills 

  • A proven foundation in core Java and related technologies, with OO skills and design patterns 

  • Track record building high quality software with design-focused and test-driven approaches 

  • Good hands-on programming knowledge in Java, TypeScript, JavaScript, Microservices, Angular, python, golang 

  • Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc.). 

  • Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions. 

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Top Skills

Angular
Apache Cassandra
Go
Hibernate
Java
JavaScript
Junit
Maven
Microservices
Python
Spring
Typescript

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