Technical Business Analyst - Analista de sistemas de negocio

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About Everest:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

Your Role:

As a Technical Business Solution Analyst II, you’ll work closely with the Business Architecture Solution Design team, Process Owners, and stakeholders across Underwriting, Product, Claims, and Operations. You’ll dive deep into insurance business processes, identify system needs, and collaborate with Everest’s technology teams to define scope, support IT sizing efforts, and write business system requirements that meet delivery timelines. You’ll follow Business Architecture processes and artifact standards to ensure consistency and quality.

What You’ll Do

• Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.

• Lead and facilitate requirements-gathering sessions with stakeholders.

• Translate business requirements into detailed functional and non-functional specifications.

• Develop and maintain business requirement documents, process flows, and use cases.

• Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.

• Create and manage Jira stories and tasks, ensuring traceability to business objectives.

• Conduct gap analysis and impact assessments for proposed changes.

• Collaborate with QA teams to define test plans and support UAT activities.

• Analyze and document system integrations within the insurance ecosystem.

• Monitor and evaluate implemented solutions to ensure they meet business needs.

• Provide post-implementation support and continuous improvement recommendations.

• Mentor junior analysts and contribute to best practices in business analysis.

What You Bring

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.

• 6+ years of experience as a Business Analyst or Business Systems Analyst in technology-driven environments.

• Strong understanding of Agile methodologies and SDLC processes.

• Proficiency with Jira, Confluence, and other Agile project management tools.

• Exceptional analytical, problem-solving, and critical thinking skills.

• Excellent written and verbal communication skills—you know how to present complex information clearly.

• Experience in the insurance industry (Property & Casualty preferred) is a strong plus.

• Familiarity with business process modeling tools and techniques.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience with data analysis and reporting tools is a plus.

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

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