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Dotmatics

Technical Applications Specialist (6-Month Contract)

Posted 2 Days Ago
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Remote
Hiring Remotely in United Kingdom
Mid level
Remote
Hiring Remotely in United Kingdom
Mid level
As a Technical Applications Specialist at Dotmatics, you will provide technical support and training to scientists, write documentation, represent the company at trade shows, and assist in software development through feedback and testing.
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Our Why At Dotmatics 

At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. 

Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian.

We have a vision for a new Lab of the Future that will change the future of scientific research.

We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making.

Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now.

Shaping the Future of Science At Dotmatics 

Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live.

You’ll join a collaborative, global team pushing the boundaries of scientific innovation.  Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future.


We are Science Driven. We are Customer Centric. We are Better Together. 


What do we need

De Novo Software, a Dotmatics company, is a leading provider of flow cytometry data analysis software products, is looking for a motivated individual to join our team as a technical applications specialist. 

Dotmatics is growing rapidly and offers a dynamic work environment and cutting-edge technology. The position is remote/work from home but may require travel to client locations and industry events.

This is a 6-month fixed term contract position with the possibility of extension.
You may also have the the opportunity to travel within the UK And Europe (approximately 25% travel) 

In this role you will get to: 

  • Provide technical support to users (mainly scientist) via phone, email, and online meetings
  • Conduct one-on-one Training
  • Write technical documentation, tutorials, manuals etc.
  • Represent De Novo Software and Dotmatics products at trade shows
  • Scheduling presentations and demonstrating software in universities and companies
  • Suggest new features and improvements to software
  • Beta testing and issue reporting

We are looking for people who hold a Degree, Masters or PhD in biology, chemistry or similar with 3+ years experience with the general principles and practices of flow cytometry, preferably with many different data analysis software packages. 

The key skills we are looking for: 

  • Flow Cytometry data analysis experience (FCS Express preferred) 
  • Expert experience in providing pre- and post-installation application support.
  • Familiarity with special flow cytometry techniques that may include spectral cytometry, cell cycle, proliferation, calcium flux analysis, and others
  • Use of a non-flow cytometry data analysis tools, Prism, R, Excel, and others
  • Use of algorithmic tools for cytometry analysis (e.g. tSNE, flowSOM, UMAP, flowCut, etc)
  • Able to interact with sales, sales support, customers, scientists.
  • Extensive general computer experience with common MS Windows applications (Word, Excel, PowerPoint, etc.)

You may also have experience in: 

  • Previous technical application specialist or sales experience
  • Use of a non-flow cytometry data analysis tools
  • Experience with imaging cytometry or image analysis techniques (Amnis, Cellomics, CytPix, Image segmentation etc.)
  • Clinical flow cytometry
  • GxP and other regulatory lab environments

Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you.

By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information. 

Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Top Skills

Excel
Prism
R

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