Job Description
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls resiliency Lead in CFS, you are overseeing and coordinating the operational execution of Technology and Business Resiliency activities. This role involves establishing strong working relationships with Application Owners (AOs), Operate Teams, clients, and businesses to deliver comprehensive infrastructure services for the recovery of CFS production applications, services/products, business functions, and personnel.
Key Responsibilities:
- Coordinate and manage Resiliency testing, including planning, execution, and communication of Sustained Resiliency tests for CFS applications and products.
- Facilitate communication, follow-up actions, chair meetings, capture test results, and publish key reports for management review.
- Support technology leads in creating, maintaining, and reviewing, approving critical resiliency documentation, for Technology Recovery Application Plans.
- Provide support for the Business Reviewer/Owner in creating, maintaining, and reviewing, approving critical resiliency documentation, for Business Plans and Planning Units.
- Collaborate proactively with AOs to maintain resiliency compliance and minimize Resiliency Risk.
- Provide support for Change, Incident Management processes.
- Identify and implement opportunities for continuous service improvement.
- Review and attest to the substantiation data within Enterprise Resiliency Management & Analytics (ERMA) for CFS applications.
- Update ERMA Plans aligned with changes in the CFS organization, business functions, and staffing.
- Support ERMA UAT Technology or Business Release/enhancements.
- Support Notification Call Tree bi-annual testing for CFS as required.
- Develop a long-term Technology and Business Resiliency risk and control strategy to secure the Function's information assets.
- Execute and implement Technology Risk and Control (TRC) processes, including risk assessments, remediation, and specific targeted risk projects within the team.
- Identify incident situations when ET Crisis Management, support CFS in recovering Business Functions and staff management, ensuring all impacted CFS staff are accounted for, and serve as a primary point of contact for resiliency initiatives and incidents.
- Ensure business and technology leads, and technologists understand all pertinent Resiliency Risk and Control requirements and applicable JPMC policies.
- Execute and implement that strategy the strategy, including risk assessments, remediation, and specific targeted risk projects within the Function.
- Provide and facilitate ERMA resiliency training across Technology and Business functions, for AO and Business point of contact community within CFS.
- Support Audit RFI requests, as Horizontal/Regulatory/Internal Audits are announced and conducted.
Qualifications:
- Familiarity with technology processes such as resiliency, sustained resiliency recovery management.
- Understanding of regional standards, requirements, and risk assessment methodologies.
- Preferred knowledge of IT control policies related to the Public Cloud.
- Proven ability to evaluate, improve, and execute the organization's risk assessment processes and procedures.
- Capability to drive strategy execution and implementation, including assessments, remediation, and targeted projects within the Function.
- Ability to prioritize and work under tight deadlines in a global environment, partnering with global cloud-security product management teams to enhance cloud-security products.
- Build and maintain strong relationships with business and technology leads.
- Provide understanding and knowledge of current industry trends in information and security standards to enhance resiliency controls and lead organizational improvements.
- Ability to collaborate with technology teams to gather resiliency design requirements, facilitate discussions, and resolve control issues.
Preferred qualifications, capabilities and skills:
- Strong understanding of Technology and Business Resiliency, with experience in these functions highly desired.
- Knowledge of security and resiliency controls, and vulnerability management in public cloud environments is strongly preferred. Proven ability to evaluate, improve, and execute the organization's process assessment procedures.
- Ability to work independently, collaborate within a team, and operate comfortably in a virtual environment.
- Proficient verbal and written communication skills, with the ability to lead discussions and meetings with internal management, external/internal audit, peer groups, regulators, and senior stakeholders.
- Ability to prioritize and work under stringent timelines.
- Leadership skills within a cross-line of business technology organization, empowering people, building rapport, earning respect, and exercising authority in a collaborative cross-cultural environment.
- Strong stakeholder engagement skills, including the ability to interact with senior management levels.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
