Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.
As a Talent Ops Systems Analyst, you will be part of a team that is transforming the way our Talent Acquisition and Talent Operations teams operate. As a Systems Analyst, you will work cross-functionally across the Talent Ops team as well as with our broader stakeholders. You’ll be responsible for maintaining our Toast TA Systems and ensuring our data is accurate and up-to-date through regular auditing processes. This role will be responsible for maintaining and developing our TA tool suite. The ideal candidate for this role will possess strong organizational and communication skills, a curiosity and determination to investigate the root of an issue, and an unparalleled attention to detail, while also enjoying working in a team environment.
About this roll* (Responsibilities)
- Collaborating with vendors to implement system enhancements and integrations that improve operational efficiency. Managing the execution of system enhancements, including planning, development, and review of required training and communication materials.
- Own various internal audits of TA processes to ensure a consistent, high-quality experience for candidates, hiring managers, and interviewers. Support data governance processes.
- Identify trends & takeaways from the audits we conduct and the data we collect, leveraging that information to drive suggestions for process improvements. As well as understand the data impacts of process changes.
- Addressing a high volume of system-related activities within a set SLA while maintaining a positive stakeholder experience.
- Perform and lead regular system audits to ensure the recruitment process is automated and streamlined.
- Embrace and fully utilize cutting-edge TA technologies to enhance capabilities and business impact.
- Continuously refine and streamline processes to achieve greater efficiency and effectiveness.
- Implement automation to handle repetitive and administrative tasks, elevating efficiency.
- Participate in TA projects focusing on end-to-end process evaluation and design, ensuring streamlined and automated recruitment processes to improve efficiency and effectiveness in attracting and selecting talent.
Do you have the right ingredients*? (Requirements)
- 2+ years of experience working in Talent Acquisition or People Operations in a role involving system management, data management, and a general understanding of the employee life cycle
- Advanced Greenhouse Applicant Tracking Software (ATS) skills
- Outstanding sense of judgment and discretion when dealing with confidential and highly sensitive People data
- Ability to manage priorities and work independently to deliver work within deadlines
- Experience using data and analytics to identify opportunities for process improvements
- Microsoft Excel skills
Special Sauce* (Nice to Haves)
- Preference for candidates in Eastern or Central Time Zone
- Bachelor’s or Associate's degree in Business or HR
- HireRight experience
*We love a great bread/food pun
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
