The Supervisor will maximize turnover by managing team performance, ensuring customer service excellence, and overseeing merchandising while maintaining an awareness of market trends.
Company Description
FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for a Supervisor to join our team in Belfast.
Your Role:
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Drive and deliver KPI's
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Your Profile:
- Previous retail experience within the premium sector is preferred
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
Personal qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
The Rewards:
- Base salary £31,450 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- We offer a wide range of Development Courses with National Qualifications
- 40% Uniform discount
- Cycle to work scheme
- Long service awards
- Excellent career development oppertunities
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