Cardinal Health Logo

Cardinal Health

Supervisor, Customer Order Mgmt

Posted 3 Days Ago
Be an Early Applicant
Remote
7 Locations
Mid level
Remote
7 Locations
Mid level
The Supervisor oversees OptiFreight's billing services, managing analysts, optimizing processes, and ensuring excellent customer service and operational efficiency.
The summary above was generated by AI

What Customer Order Management contributes to Cardinal Health

Optifreight Customer Order Management is responsible for finance related activities such as customer and vendor contract administration, billing, vendor invoices, developing and negotiating customer and group purchasing contracts.

  • Demonstrates knowledge of financial & logistics processes, systems, controls, and work streams.
  • Demonstrates experience working collaboratively in a finance & logistic environment coupled with strong internal controls.
  • Possesses understanding of service level goals and objectives when providing customer support.
  • Demonstrates ability to respond to non-standard requests from vendors and customers.
  • Possesses strong organizational skills and prioritizes getting the right things done.

Job Description

This role will have responsibility and leadership over the OptiFreight's billing services. Billing Services is responsible for allocation of freight charges based on customer needs, accuracy checks before invoicing and invoice problem resolution.  

Accountabilities

  • Lead Analysts positively through change and create a culture of empowerment and supports the needs of our business partners and customers.
  • Own optimizing processes, automating where possible, and attracting, retaining and developing excellent talent to best serve our customers and business.
  • Keeping and maintaining visibility on where things are in value stream.
  • Driving excellent performance, root cause problem solving and process improvement.
  • Hold Analysts accountable for the work they produce; timely and accurate review of analyst’s research results including feedback and training, as needed
  • Work cross functionally with other areas throughout OptiFreight and external to Cardinal.

Qualifications

  • Bachelor’s degree in related field, or equivalent work experience
  • Customer facing leadership experience
  • 4 + years leadership experience preferred
  • OpEx exposure highly desired
  • Experience working in Financial and/or Logistics function preferred
  • Excellent communication skills

What is expected of you and others at this level

  • Coordinates and supervises the daily activities of operations, or business support staff
  • Participates in the development of policies and procedures to achieve specific goals
  • Ensures employees operate within guidelines
  • Decisions have a direct impact on work unit operations and customers
  • Frequently interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
  • Interactions normally involves resolution of issues related to operations and/or projects
  • Gains consensus from various parties involved

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Similar Jobs

6 Hours Ago
Remote
Hybrid
India
Entry level
Entry level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Create visually compelling designs, engaging video, and written content. Collaborate with team members to conceptualize, storyboarding, and editing for various channels.
Top Skills: Content WritingDesign SoftwareGraphic DesignVideo Editing
6 Hours Ago
Remote
Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
This role requires creating designs and content for various channels, collaborating with the communications team, and translating ideas into visual formats.
Top Skills: Content WritingGraphic DesignLatest Design SoftwareVideo Editing
6 Hours Ago
Remote
Hybrid
India
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves managing Non-IT procurement activities, ensuring adherence to policies, performing audits, and reporting procurement metrics while maintaining vendor relationships and customer service.
Top Skills: AribaErpExcelPeoplesoftPowerPoint

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account