The Account to Report (ATR) Supervisor will be responsible for the delivery of work of a certain cluster or sub-team under the Account to Report (ATR) function within the established policy and agreed service level. The cluster or sub-team can be a group of countries/entities &/or sub-processes under ATR. The Supervisor will be working under the direction of the ATR Manager.
Responsibilities
Oversee and review ATR transactional accounting, reporting and closing processes for Fixed Assets, Intercompany and General Ledger and ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
Monitors leave and attendance of the team and supervises the day-to-day work of the assigned cluster/sub-team.
Ensures timely and quality completion of all deliverables (including iPace) as per agreed service levels and global targets
Provide support in ATR operations (including review & approval) particularly for complex transactions or as back up, or during handover/stabilization of newly migrated entities.
Proactive involvement in determining improvement areas and work with Manager to provide the necessary supervision/leadership to assigned projects/initiatives which may include migration, continuous process improvement & other quality initiatives. Ensure that assigned projects/initiatives are completed on time with quality results.
Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
Act as first point of escalation on issues of assigned cluster/sub-team. Lead the issue resolution process and escalate to Manager, as needed. Ensure timely and quality resolution of issues
Lead the timely reporting and review of KPIs for the assigned cluster/sub-team. Lead in identifying & addressing identified gaps versus KPI targets.
Develop a high-performing team. Provide the necessary guidance, support, coaching and training to team members.
Contribute (as member of the leadership team) in the overall management and development of the RTR Tower, including the successful achievement of its goals and objectives.
Collaborate and build partnership with the retained organization and other internal and global stakeholders to provide transparency of the results of operations, address issues, and provide value-added services, to exceed expectations on the service delivery of the RTR team
Qualifications and Requirements
Graduate of Bachelor's degree preferred in Accounting or Finance
Certified Public Accountant (CPA) license preferred
Finance and Accounting Experience with solid exposure in:
General Ledger
Intercompany Accounting
Fixed Assets Accounting
Overall month-end closing
Reconciliation, Reports and consolidation
Had previous exposure in handling and managing transitions and/or projects for process improvement
At least three (3) years in a supervisory role focused on the R2R function
With proven results and past successes in crisis management, process improvements, stakeholder management and business partnering
Proficient in using MS Office product
With 5 to 8 years working experience in Record to Report
Minimum three (3) years working knowledge in SAP or any ERP system
Experience in Shared Services Center/BPO
Experience in process migration, is a plus.
Fluency in the English language
Amenable to render US shift schedule during month-end closing and mid-shift schedule during non-month end closing
Competencies
1. Developing and Energizing Others - Able to exhibit a “can-do” approach and inspire associates to excel; use competition to encourage others; develop performance standards and confront negative attitudes; develop a team spirit and create a development plan for every person in the team.
2. Conflict Management - Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
3. Influence & Persuasion - Able to convince others in both positive or negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
4. Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
5. Planning, Prioritizing, & Goal Setting - Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
