Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK.
About Grafana LabsAs a Staff Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
Grafana is an open-source visualization platform that helps users understand their systems and data through customizable dashboards and alerts. Within the Grafana department, the Data Sources group mission is to give users the capability to connect to and query our vast library of data sources. We want users to be able to leverage Grafana to view their infrastructure as well as the lifecycle of their software easily and in a composable fashion. We aim for users to onboard and reach insights from this data quickly, ensuring robust adoption and encouraging users to start using all the capabilities of the Grafana platform.
The Opportunity:
As Staff Product Designer for Grafana’s Data Sources group, you’ll get to make the lives of highly-technical people easier, reducing cognitive load and getting your users to results faster. Your work will guide users through all the required steps to query data at scale across all of these data sources, and you will contribute to taking the experience to the next level: Reducing friction, automation and creating agent-first experiences that get rolled out to millions of users. Together with your cross-functional partners, you will be able to define and drive product design strategy and work on large-scale, high-impact projects. One concrete upcoming challenge is experimenting with ways to improve the Data Sources experience at scale and to quickly roll out design changes to 150+ data sources. You also get to pioneer new ways of designing and running data-informed methodologies, including designing for and working with cutting-edge AI tooling.
Collaboration is at the heart of what we do. Our team has many collaborators, and we like to talk to our users early and often. Our work is in a mix of open source and proprietary software, bringing some community engagement. Close collaboration with Engineering, Product, Docs, and Customer experience teams is something you will regularly engage in.
You'll also have the opportunity to work across the Data Sources group and partner with other squads within the Grafana division to drive innovation and solve complex product and design challenges.
Simultaneously, you will contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales and we uplevel how we work using AI tooling.
What You’ll Be Doing:
- Help Grafana users and agents connect and query data in Grafana quickly and effectively
- Ship quickly and prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations, challenging your peers to deliver better results
- Provide strategic design input for high-impact initiatives like rolling out design improvements at scale, improving query success and designing radical changes to how Grafana users experience their workflows
- Work cross-functionally and create a vision for Data Sources with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
- Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
- Translate research and data to experiences that are easy to digest and break down complexity
- Develop deep expertise in your product area and associated customer and user personas, use cases, and workflows that will enable you to make a meaningful impact on the user experience your product delivers to Grafana customers
- Document user needs and pain points, design directions, UX tradeoffs, and detailed designs for specific features and enhancements
What Makes You a Great Fit:
- 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
- Ability to synthesize business and product strategic priorities, customer feedback, research insights, and technical considerations into pragmatic, cohesive, scalable design solutions
- Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
- Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
- Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
- Experience automating away monotonous work and/or designing for agent automation
- Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
- Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring, administration, and optimization
When you apply, please:
- Provide an example of an experience where users automagically complete tasks and reach their goals with minimal effort. Add a sentence or two about what you believe makes it effective
In the UK, the base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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Grafana Labs Belfast, Northern Ireland Office
Belfast, United Kingdom
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