We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.
Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.
We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.
This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.
We're solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.
The Role:
You will be helping us realise and steer a cloud presence that enables our builder teams, technologists, and users to safely, securely, rapidly and easily leverage the cloud services they need in order to accelerate patient care in our virtual ward.
You'll work in partnership with the business to enable and automate complex workloads that support our engineering, data, and core tooling pipelines, and you will be providing systems that optimise for both batch and continuous workloads.
Our vision is a platform that epitomises the best of modern cloud practices - leveraging immutable infrastructure, zero trust and effective pipelines to allow our teams to quickly operationalise workloads that have compliance, security, observability, logging, and alerting baked in, and we're growing a team passionate to deliver it.
You’ll be:
- Bringing a strong technical leadership to the overall strategy and direction of the cloud platform the team are building to enable Doccla to operate at pace and scale in the cloud
- Building out an effective, modular, platform leveraging modern infrastructure as code patterns
- Creating effective CI/CD delivery pipelines so that users can focus on doing the job, not deploying it
- Ensuring that identity and access management deliver a secure and minimal platform while continuing to enable users.
- Working cross functionally with the wider organisation to migrate existing infrastructure to the new platform.
- Helping us track, understand, and optimise cloud spend
- Building out processes, tooling, and most importantly culture around well-behaved and resilient systems across our product teams
- Enabling product teams to own and run their own infrastructure, backed by solid provision around observability, alerting, and operability
- Building out an effective HA/DR approach so that teams are serviced well around these needs
- Helping with strategic challenges around our broader technical landscape
- Creating 'secure by default' approaches on the platform, so that out of the box, teams are already enabled with an effective security and compliance posture.
- Helping us to amplify best practice in the cloud through education, awareness raising, and evangelising, both without and outside the company
We’re looking for someone who:
Genuinely cares and enjoy helping your users, whilst balancing their needs with the business needs. You pursue tangible outcomes but have an incredible eye for detail. You have excellent interpersonal skills/EQ, you are a low ego learner and sharer. You pride yourself on your ability to collaborate closely with the whole team.
- has proven expert in technical delivery, architecting, developing, and maintaining of cloud infrastructure that enables builder teams to do their best work.
- has experience with:
- AWS or GCP and automating infrastructure provisioning and continuous integration/delivery using Infrastructure as Code such as Terraform or similar.
- Modern CI/CD pipelines and gitops workflows
- Development and scripting
- Alerting and monitoring tooling, and building a sustainable on-call process
- Running post-mortems and teaching the culture of devops to non-ops engineers
- Disaster response, resilient systems engineering, and security automation
- Cloud security and systems hardening
- has a broad understanding of effective cost management as a key component of cloud platform administration.
- has a bias towards action and a desire for mission-driven work
- has excellent communication skills, including communication with less-technical staff
- has experience working in and contributing to an environment that supports a diverse team
- has a desire to mentor junior teammates and to build a team
- has comfortable both with pair working, and with independent work managing their own projects; but is also confident with sense-checks and check-ins to avoid chasing too many issues down rabbit holes.
We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.
Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.
Our team is hybrid with offices in London, Denmark, Germany & Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork with a glorious barista. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.
We have an employee equity pool that you can be part of so that as the company continues to grow you’ll have a share in its success.
Some of our employee benefits include
-
Annual Leave & Holidays:
- 🌴 25 days of annual leave plus up to 8 bank holidays per year.
- 🔄 Flexibility to buy or sell holidays back to the company.
-
Remote Working:
- 🏡 Flexible Remote Work: Options to work remotely, giving you the freedom to balance work and life.
- 💻 Home Office Setup: £200 remote working stipend to enhance your home office.
- 🧘🏽♂️ Monthly Remote Wellness Allowance: Access to well-being services like in-home massages and healthy food deliveries, even when working from home.
-
Financial Benefits:
- 📈 Employee stock options.
- 💸 4% pension on full basic pay.
- 🛡️ 4x basic pay for Life insurance.
-
Health & Wellness:
- 🩺 Private health insurance.
- 🧘🏽 Monthly well-being allowance for services like in-home massages and healthy food deliveries.
- 🫄 4 months full pay for the birthing person.
- 👶🏽 4 weeks full pay for the non-birthing person.
-
Workplace Perks:
- 🍝 Daily lunch provided at HQ.
- 📚 £500 Learning & Development budget per employee.
- 🚲 Cycle to work scheme.
- 🐶 Pet-friendly office.
What do you get for all your hard work?
- A competitive compensation package (base + options) with half year and annual performance reviews.
- Work at one of the most patient focussed and client centric healthtech startups, backed by top VC firms, General Catalyst & Speedinvest.
- Growth. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
Diversity at Doccla
We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.
We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!
Safer Recruitment
Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.
A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.
