The Sr People Services Coordinator manages administrative and transactional support for HR processes, ensuring accuracy and confidentiality of employee records. Responsibilities include maintaining the HR document management system, generating reports, and supporting audits and compliance. This role assists in staff training and workflow testing while addressing employee queries and collaborating on regulatory requirements.
Your role at Dynatrace
Provides transactional and administrative support to the P&C processes and related day-to-day document management workflows. Supports People & Culture teams, including People Operations, Benefits, Compensation, Employee Relations, Learning & Development, and Digital & Analytics to ensure employee records are updated and processes followed. Ensures employment information is documented, stored, and maintained within the relevant document management system. Ensures employee & people leader questions are addressed accurately and on time, escalating and properly routing complex/sensitive issues to the appropriate individual or department.
- Supports the end-to-end implementation of the HR document management system
- Maintain and update employee records in our system.
- Ensure accuracy and confidentiality of employee information.
- Generate reports and provide data analysis as needed.
- Assist with audits and compliance reporting.
- Supports migrating existing HR documents into the new system, ensuring data integrity and security.
- Helps to coordinate training programs for P&C teams and other stakeholders to ensure effective use of the new system.
- Collaborating with Legal on compliance and regulatory requirements, including data protection and privacy laws.
- Tests new workflows, modules, and functionality.
- Instructs users on system application and functionality.
- Monitors the timeliness of all activities, resolving conflicting priorities and resource allocation issues.
What will help you succeed
- Bachelor's degree in human resources, business administration, or related field.
- Proven experience in HR operations or employee records management.
- Strong attention to detail and organizational skills.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with discretion.
- Fluent in English; proficiency in German and/or Spanish is a plus.
Why you will love being a Dynatracer
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
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Hris
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