Grubhub Logo

Grubhub

Sr Associate Account Manager - Campus

Posted 8 Days Ago
Be an Early Applicant
Hybrid
2 Locations
Junior
Hybrid
2 Locations
Junior
The Associate Account Manager is responsible for post-sales relationships, launching Grubhub Campus ordering, managing client success, and driving growth through strategic initiatives and engagement with campuses.
The summary above was generated by AI

Why Work For Us
Grubhub, part of Wonder Group Inc , is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
About The Opportunity
The Client Success Associate is responsible for all aspects of the post-sales relationships and achieving goals with our campuses. We're looking for people who love growing businesses by solving complex operational and business problems. You'll head up the charge in launching Grubhub Campus ordering with Higher Education dining programs, driving engagement with students, and managing senior relationships with university and food service operators.
The Impact You Will Make:

  • Own the entire post-sales relationship with Grubhub Campus signed accounts
  • Launch newly signed campuses with Grubhub mobile ordering, Grubhub Kiosks, Robot Delivery and other ancillary services.
  • Project manage the operational set-up and deployment of each campus launch
  • Manage the growth and success of each campus, through planning and implementation of market strategies and maintenance of client partnership
  • Provide exceptional client service, proactively problem solve to identify and resolve any account issues
  • Manage cross-functional execution of product implementation with Product, Engineering, Operations, Marketing, and Support
  • Closely monitor, measure, and report on key performance metrics in each market
  • Use data to determine priorities for campus specific initiatives
  • Pursue up-sell opportunities for new business by showing the value of Grubhub's program on campus


What You Bring to the Table:

  • Bachelor's Degree preferred or highschool diploma/GED
  • 2-3 years experience in account management
  • Track record of building strong cross-functional relationships
  • Strong interpersonal communication skills, both verbal and written
  • Highly data-focused, with strong proficiency in Excel
  • Marketing and/or Communications experience is a plus
  • Resourceful, creative, and able to find innovative ways to achieve results
  • Exceptionally detail-oriented and can multi-task
  • Comfortable with ambiguity and change and thrives in a fast-paced environment (previous start-up experience a plus)


We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below, based on factors including geographic location.
New York: $70,000 - $75,000 ($80,000 - $85,000 OTE range)
Colorado: $65,000-$70,000 ($75,000-$80,000 OTE range)
Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!

  • Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Free Meals. Our employees get a weekly Grubhub credit to enjoy.
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.


Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].

Top Skills

Excel

Similar Jobs at Grubhub

5 Days Ago
Hybrid
New York, NY, USA
Senior level
Senior level
eCommerce • Food • Sales • Software
The Sales Executive will focus on accelerating the growth of corporate sales by prospecting and closing new accounts, building relationships, conducting needs analysis, managing the sales pipeline, and addressing challenges in a consultative manner. The role requires strong organizational skills, excellent communication, and the ability to work collaboratively.
8 Days Ago
Hybrid
2 Locations
Mid level
Mid level
eCommerce • Food • Sales • Software
As a Client Success Manager, you will manage post-sales relationships, drive engagement on campuses, and oversee the operational setup of Grubhub services, ensuring client success and growth while promoting data-driven initiatives.
Top Skills: Excel
13 Days Ago
Hybrid
New York, NY, USA
Mid level
Mid level
eCommerce • Food • Sales • Software
As a Client Success Manager, you will manage a portfolio of corporate clients, focusing on growth through upselling and client satisfaction while building strong relationships with stakeholders.
Top Skills: Crm SystemsSalesforce

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account