As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
As a Flex Specialist for Falcon Flex at CrowdStrike, you will play a pivotal role in driving customer success by delivering tailored, high-impact proposals that address our clients’ unique cybersecurity needs. This role requires a blend of technical acumen, sales collaboration, and customer-facing skills to craft and present solutions that highlight the value of CrowdStrike’s Falcon platform. You will work closely with our sales team and technical experts, ensuring that our proposals not only meet but exceed customer expectations. You will play a key role in driving growth in a dynamic market, helping to expand our footprint and deliver exceptional value to our clients.
What You'll Do:
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Product Vision & Strategy: Develop and articulate the vision and strategic direction for CrowdStrike’s new consumption-based product. Align the product roadmap with market opportunities, customer needs and company objectives.
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Consumption Model Innovation: Design and implement innovative consumption-based pricing models that offer flexibility and value to customers while driving revenue growth for CrowdStrike.
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Go-to-Market Leadership: Develop and execute a comprehensive go-to-market strategy, collaborating with sales, marketing, and the customer success teams. Drive product adoption, customer acquisition, and retention.
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Customer-Facing Proposal Delivery: Engage directly with customers to gather requirements, understand their challenges, and deliver customized proposals that demonstrate how CrowdStrike’s solutions can address their specific needs.
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Collaboration with Sales Teams: Partner with sales executives and system engineers to develop and refine proposals, ensuring they align with customer objectives and effectively showcase the strengths of the Falcon platform.
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Deal Management: Manage the entire deal process from proposal to close, ensuring all customer requirements are met and that the proposed solutions align with CrowdStrike’s standards of excellence.
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Solution Design and Customization: Partner with internal technical teams to design and customize solutions that meet the specific needs of each customer, ensuring that our offerings are both innovative and effective.
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Market Growth: Contribute to the growth of CrowdStrike’s market presence by identifying new opportunities, expanding existing customer relationships, and helping to drive new business through impactful proposals.
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Proposal Presentation and Negotiation: Lead the presentation of proposals to customers, skillfully address questions, handling objections, and negotiating terms to achieve mutually beneficial outcomes.
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Customer Relations Management: Build and maintain strong relationships with customers throughout the proposal process, acting as a trusted advisor and ensuring a smooth transition from proposal to implementation.
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Continuous Improvement: Provide feedback to internal teams based on customer interactions and proposal outcomes, contributing to the ongoing refinement of our solutions and processes.
What You’ll Need:
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Demonstrated experience with target account selling, solution selling, and/or consultative sales techniques.
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Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain swift resolution.
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Significant and proven experience developing relationships with senior executives.
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An aptitude for understanding how technology products and solutions solve business problems.
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Ability to explain complicated concepts to a variety of audiences and skill levels.
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Outstanding presentation, written, verbal and closing skills.
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Strong time management, organizational and decision-making skills.
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Self-motivated ability to work independently and as part of a team.
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Strong communication (written and verbal) and presentation skills, both internally and externally.
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Ability to work remotely and able and willing to travel on short notice, up to 50% of the time.
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Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company.
#LI-BM1
#LI-Remote
Benefits of Working at CrowdStrike:
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Remote-friendly and flexible work culture
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Market leader in compensation and equity awards
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Comprehensive physical and mental wellness programs
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Competitive vacation and holidays for recharge
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Paid parental and adoption leaves
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Professional development opportunities for all employees regardless of level or role
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Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
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Vibrant office culture with world class amenities
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Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
