Multiple employees collaborating on work
Atlassian Logo

Atlassian

Solutions Engineering Manager, ITSM/ESM, DACH

Reposted 4 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Munich, Bavaria
Senior level
In-Office or Remote
Hiring Remotely in Munich, Bavaria
Senior level
Lead a Solutions Engineering team, motivate team members, strategize with sales, and deliver presentations. Engage directly with enterprise customers in the ITSM/ESM space.
The summary above was generated by AI
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote, field sales position. To help our teams work together effectively we're looking for someone based in Germany.
We're looking for a Solutions Engineering Manager who's passionate about leading a highly talented team of Solutions Engineers (SEs). Our SEs are accustomed to solving our customer's hardest problems and closing our largest enterprise deals. In this role, you'll be leading an SE team as well as working directly with the enterprise sales team and channel partners to understand the needs of Atlassian's customers. You'll strategise on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you're a customer-obsessed, top-performing enterprise Solutions Engineering Manager this may be your dream job.
In this role, you will:
  • Lead a Solutions Engineering team
  • Motivate and coach your team
  • Prioritise and drive key results
  • Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
  • Partner with sales management to align the SE team to sales goals
  • Be a player/coach who works with your team on, and delivers deeply compelling presentations to customers and prospect
  • Work with product management to advance Atlassian's product line and provide customer feedback

More about you:
We're looking for a dynamic team member & leader who will both teach and learn from all of us on the Solutions Engineering team. On paper, you have 5-7 years of experience interacting with enterprise customers in a pre-sales or consulting leadership capacity. You also have knowledge of and experience within the ITSM/ESM domain for 3+ years. You're a proven team leader and motivator who can interpret complex problem statements, boil them down into simple solutions, and collaborate with prospects, channel partners, the Atlassian sales team and the broader SE team to foster success of the team & the individuals in your charge. You speak both German and English fluently, and have extensive experience working with customers in the DACH region. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
#LI-FV1

Top Skills

Esm
Itsm

Similar Jobs at Atlassian

11 Hours Ago
In-Office or Remote
Munich, Bavaria, DEU
Mid level
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Account Executive Mid-Market Manager oversees sales operations targeting mid-market clients in the DACH region, promoting Atlassian products and ensuring customer engagement.
13 Hours Ago
Remote
Germany
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Design and implement technical solutions for customers using Atlassian's Cloud platform, collaborating with multiple teams to drive success and adoption.
Top Skills: Atlassian CloudConfluenceCrowdJira Service ManagementJira Software
13 Hours Ago
In-Office or Remote
Munich, Bavaria, DEU
Junior
Junior
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As an Account Executive, you will manage enterprise accounts and implement territory plans to maximize sales and customer success, collaborating with internal teams.

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account