JOB DESCRIPTION
Software Solution Architect
Overview: The Software Solution Architect plays a crucial role in our broader strategy for software product sales. This position leverages extensive product knowledge and frequent interactions with customers and account management teams to drive success.
RESPONSIBILITIES
Key Responsibilities:
- Relationship Building: Support primary sellers by lending technical credibility with customer buyers and fostering strong relationships.
- Pre-Sale Engagement: Work hands-on with customers to gather solution requirements, demonstrate implementation best practices, and communicate effectively.
- Product Demonstrations: Independently conduct product demonstrations, providing reassurance that the software product will work effectively and deliver ROI in the customer's environment.
- Technical Communication: Interface with technical customer personnel to detail the value of our solutions.
- Technical Presentations: Deliver technical presentations of offerings to customers and prospects.
- Configuration Design: Assist with configuration design based on customer requirements and existing IT systems.
- Product Testing and Integration: Test and integrate software products in customer environments to meet their needs.
- Pre-Sales Support: Provide pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities.
- Account Team Collaboration: Work with account teams to offer new perspectives to existing solutions for current customers and demonstrate the value of UL software products to prospective customers.
- Solution Win Partnership: Leverage technical knowledge to partner with sellers and drive overall solution wins.
- Customer Success Handoff: Support the hand-off to software customer success resources to ensure adoption.
- Compliance: Read and follow the Underwriters Laboratories Code of Conduct and adhere to all physical and digital security practices.
QUALIFICATIONS
- Bachelor's and/or graduate degree in software engineering or related field.
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
- Relevant technical capabilities in software engineering and design architecture.
- 6+ years of related experience.
- Deep knowledge and experience with assigned specialty software products/services.
- Business acumen and understanding of business sales processes.
Job Types: Full-time, Permanent
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL Solutions
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
When you combine the gravitas of a 130-year-old safety science leader with the a culture of innovation that pushes the boundaries into new services and technology, you get UL Solutions. As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings. Together, we're dedicated to making a real-world difference, to using our knowledge for good and to pioneering positive change. Join our team and use your expertise to transform global safety, security and sustainability.
