Software QA Engineer

Who we are

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions making the people, facilities, and assets safe with our industry-leading security solutions. We are passionate about improving the way the world lives, works, and plays. This is an exciting opportunity to develop the next generation of AI-driven security solutions. Your role will have a large impact, as the technology you develop will be used to protect people, facilities, and assets, at scale – around the world. Which is pretty world-changing!

You will be working with a talented team of architects, scientists, product managers, UI/UXD specialists, Software, Hardware, and QA engineers. Our teams are spread across several locations including Boston MA, Indianapolis IN, Belfast UK, Tel-Aviv Israel, Bangalore & Delhi India, Montreal Canada, Boca Raton FL, and Los Angeles CA.

You will be using the latest cutting-edge technologies to power next-generation Video Surveillance and Access Control solutions. Our market-leading brands include American Dynamics, Cloudvue, Illustra, Exacq, Software House, Kantech, Innometriks, and CEM.

What you will do:

You will be a key contributor to the design & development of requirements for assign project, access control and security systems web applications. As a member of the software development scrum team, you will work exceptionally effectively in collaboration with a team of engineers to design and develop robust web solutions that meet defined system requirements. You will be using the latest cutting-edge technologies to power next-generation Access Control and Video solutions.

• Member of the Software Quality Engineering team responsible for software quality assurance (QA), ensuring that our software products meet highest standards of quality and reliability.

• You will help with all aspects of QA activities, testing processes and a hands-on approach to continuous improvement and keen eye for detail.

• You will work closely with the Scrum team to deliver products on time with quality.

• You will contribute to all phases of the secure software development life cycle, from development, testing and release.

How you will do it:

You should be hands-on, working closely with your team to deliver the best web solutions with your technical expertise. You will be responsible for the critical functions below in helping the team design world leading products.

• Develop, execute test procedures and test cases for new and/or existing products.

• Design, develop, and perform regression testing through manual testing to ensure product changes and features have been implemented successful.

• Collaborate with project stakeholders to ensure that all requirements are met.

• Review product requirements, design specifications for preparing/conducting system level testing and provide regular updates on product quality, risks and mitigation plan.

• Use defect tracking tools (JIRA) for defect management and Zephyr scale for test case management.

What we look for:

Required experience / Knowledge:

• Ability to work in the office three days per week.

• Authorization to work in the UK.

• Bachelor's or Master's degree in computer science, Engineering, Information Security, or related field, advanced degree preferred

• 2–4 years of experience in software quality assurance role of responsive web applications for enterprise level customers.

• Working experience and knowledge of Agile methodology, JIRA, Confluence, Zephyr Scale, Git and Scrum.

• Strong understanding of software development lifecycles, testing methodologies, defect life cycle and QA best practices.

• Excellent analytical, interpersonal and communication skills with strong problem-solving abilities and reliable approach to work.

Desirable experience / Knowledge:

• Experience with automated testing tools and frameworks such as webdriverIO.

• Knowledge of JIRA and PowerBI to generate comprehensive defect reports.

• Knowledgeable in computer networks including private subnets, DNS, TCP/UDP, firewalls, load balancers, reverse proxies, API gateways, NAT, IPv6 etc.

• Certification in Agile to enhance team efficiency and product quality.

• Product knowledge relating to security systems.

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