Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary:
The Senior Manager, Technical Support for the Global Operations at Perforce is searching for a Software Engineer to join the team. We are looking for an individual who will develop tooling and processes to assist the technical support teams. This role is ideal for a software engineer who is passionate about solving technical challenges, collaborating with cross-functional teams, and continuously learning. You'll work closely with other developers, product managers, and designers to build solutions that streamline operations and improve support efficiency.
Responsibilities:
- Develop and Maintain Tools: Design and develop software solutions to support the global technical support teams, ensuring scalability, reliability, and performance.
- Version Control: Use Git and other version control tools for collaboration.
- Network Troubleshooting: Utilize tools such as ping, traceroute, and nslookup to diagnose network issues.
- Frontend and Backend Development: Develop features using HTML5, CSS3, and backend technologies, ensuring alignment with MVC architecture.
- Scripting: Write scripts in languages like Bash, Python, or Perl for automating support tasks.
- Database Work: Build and run queries on databases, ensuring smooth data flow and integrity.
- Collaboration: Work with cross-functional teams to understand and solve operational challenges.
Requirements:
- Version Control: Proficiency in Git.
- Scripting Languages: Proficient in Bash, Python, Perl, or Ruby.
- MVC Architecture: Solid understanding of how data flows within the Model-View-Controller pattern. Experience with MVC frameworks.
- Frontend Development: Experience with HTML5 and CSS3.
- Networking: Basic knowledge of IP addressing, subnetting, and protocols (TCP/IP, HTTP/HTTPS, DNS).
- Network Troubleshooting: Familiarity with tools like ping, traceroute, and netstat.
- Database: Experience with SQL databases and basic query building.
- Go (Golang): Experience with Go for backend services and microservices.
- JavaScript Backend: Knowledge of Node.js and frameworks like Express.js.
- DevOps: Familiarity with CI/CD pipelines and automated testing frameworks.
- Containerization: Experience with Docker.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
www.perforce.com
Perforce Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, family or relationship structure, military service and veteran status, physical or mental disability, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Perforce Software's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
