At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
At Mindbody we drive the growth of our software solutions and inventory, but our mission goes beyond sales. The SMB Sales team is committed to helping our customers achieve their business goals, fostering their success, and removing barriers through innovative solutions from our suite of products. We pride ourselves on being strategic, collaborative, and solution-oriented.
About the right team memberAs an SMB Account Executive at Mindbody, also known here as our Sales Specialists- you’ll be responsible for hitting sales targets within a dynamic inside sales environment. Your role focuses on the total addressable market while consistently maintaining revenue goals. You’ll engage prospects through a variety of channels, including outbound calls, emails, texts, and social media interactions. The SMB Sales Specialist empowers health, wellness, and beauty professionals to reach their fullest potential by delivering tailored technology solutions.
About the role- Drive sales growth through proactive outbound cold calls, lead generation, converting inbound leads, and closing deals with single-location clients.
- Initiate sales activities across multiple channels—phone, text, and email—covering all stages of communication: cold outreach, follow-ups, demos, and reminders.
- Showcase Mindbody’s software and partner solutions to prospective clients, helping them choose the ideal products to meet their unique needs within a targeted niche.
- Consult with prospects to understand their challenges, guide them in selecting the right Mindbody solution, and address any questions.
- Build and nurture strong business relationships with potential clients to generate new opportunities.
- Manage your sales pipeline effectively and provide accurate forecasts of business performance on a monthly and quarterly basis.
- Consistently meet and exceed monthly and quarterly sales quota goals.
- Prepare clear, concise proposals/quotations for prospects upon request, in collaboration with your manager.
- Identify competitive advantages and key differentiators in the market to strengthen positioning and stay ahead of competitors.
- Plan and organize your daily, weekly, and monthly sales strategy to maximize productivity and return on investment.
- Stay up-to-date with product enhancements, including software updates, new partner offerings, and market trends, and keep track of competitor activity within our core verticals.
- 3+ years of proven sales closing experience, ideally within a SaaS company.
- Strong technical acumen with a deep understanding of APIs, SaaS, cloud computing, and web technologies.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher).
- Excellent written and verbal communication skills, with strong presentation abilities.
- High attention to detail, with excellent organizational skills.
- Experience or a strong interest in the health & wellness industry is preferred.
- A Bachelor’s Degree in Business Administration or equivalent relevant experience is required.
We're committed to supporting you both inside and outside of work, offering a comprehensive benefits package that prioritises your health, wellbeing, and future:
Fully Remote Position.
Time Off: Generous paid time off, plus company-wide monthly wellness days to recharge.
Health and Wellness:
- Private Health Insurance (AXA)
- Dental Insurance (BUPA)
- Monthly Wellness Stipend (Benepass)
- Calm Subscription
- Discounted ClassPass Plan
- Spring Health Mental Health Support
Financial and Future:
- Royal London Pension Scheme: Up to 6% employer match
- Life, Income & Critical Illness Insurance
- Carrot Fertility Benefits: Support for family planning with available funds
Additional Perks:
- BenefitsHub Platform: Access to a wide range of exclusive discounts.
- Bonusly Reward Recognition
- Cycle-to-Work Scheme
- Eye Test Vouchers
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
